It Takes a Team

Community Assistance Team (CAT)

FieldHaven Feline Center has earned the reputation as the organization that people turn to for help with cats – anything cat.

The FieldHaven Community/Cat Assistance Team (CAT) comprises a fabulous base of cat-experienced volunteers and staff who answer questions from the public on cat behavior, medical assessment, feral/community cats, rehoming personal cats, and much more. Our goal is to provide each caller with the knowledge, tools, and support to craft a solution/resolution for their issue. We have a process for triaging all requests for surrenders to first find an alternative to intake and, should that not be successful, put them on a waiting list for intake, or facilitate assistance from another shelter.  Customers with medical issues are referred to our medical team for advice. We train community members how to do TNR, coaching them through each step and providing the equipment they need.

FieldHaven has been successful in finding volunteers who enthusiastically answer phone calls, emails, social media “tags,” greet walk-ins, and manage any other sort of human contact regarding feline issues.  FieldHaven volunteers and staff are known for our empathy, willingness to listen, and creative solutions. These are just some of the ways we help our community. We often hear “You were the only shelter that took/returned my call.” We love to help people and cats.  No challenge is too small or too large.

Be a Member

The CAT program has become a staple service to FieldHaven’s ever-widening community. If you’d like to be a member of our team, please fill out our Volunteer Survey.

More Than Answering Questions

Our CAT members serve as the voice of FieldHaven in educating the public about the problems of animal overpopulation and the management of healthy feral cat colonies in our rural community. Many also serve as emergency relief shelter workers in times of natural disaster. FieldHaven staff and volunteers are regularly engaged by Placer and Yuba County officials to assist in setting up temporary emergency shelters during fire and flooding incidents. We are saving lives and keeping cats out of shelters with CAT.