Community/Cat Assistance Team (CAT)
We are currently overwhelmed with a high-volume of phone calls and messages. Please explore our resources page to try to answer your question. If urgent, give us a call.
FieldHaven Feline Center has earned the reputation as the organization people turn to help with anything cat. The Community/Cat Assistance Team (shortened aptly to “CAT”) comprises a fabulous base of feline-experienced volunteers and staff who answer questions from the public on cat behavior, medical assessment, feral and community cats, rehoming personal cats, and so much more.
Our goal is to provide each caller with the knowledge, tools, and support to craft a solution or resolution for their issue(s). We have a process for triaging all requests for surrenders by first finding alternatives to intake, and should that not be successful, put them on a waiting list for intake or facilitate assistance from another shelter.
Customers with medical issues are referred to our medical team for advice. We train community members on how to Trap, Neuter, and Return (TNR), coaching them through each step and providing the equipment they need.
FieldHaven Feline Center has been continually successful in finding volunteers who enthusiastically answer phone calls, emails, and social media tags, as well as greet walk-ins and manage any other sort of human contact regarding feline issues.
FieldHaven’s volunteers and staff are known for our empathy, willingness to listen, and creative solutions. These are just some of the ways we help our community. We often hear, “You were the only shelter that took/returned my call.” We love to help people and cats. No challenge is too large or too small!
More Than Answering Questions
Members of the Community/Cat Assistance Team serve as the voice of FieldHaven in educating the public about the problems of animal overpopulation and the management of healthy feral cat colonies in our rural community. Many also serve as emergency relief shelter workers in times of natural disaster. FieldHaven staff and volunteers are regularly engaged by Placer and Yuba County officials to assist in setting up temporary emergency shelters during incidents of fire or flooding. We are saving lives and keeping cats out of shelters with CAT.
Become a Member
The Community/Cat Assistance Team program has become a staple service to FieldHaven’s ever-widening community. If you’d like to be a member of our team, please fill out our Volunteer Survey.